Terms of Service

Welcome to Divasarah. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any order. If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.

General Provisions

Throughout this document, references to "Divasarah," "we," "us," or "our" refer to the brand and its operations. References to "you" or "your" refer to the user, customer, or visitor of our website. These terms govern your use of our site and constitute a legally binding agreement between you and Divasarah.

We reserve the right to update, modify, or replace any part of these terms at our discretion without prior notice. Changes will become effective immediately upon posting on this page. It is your responsibility to review these terms periodically, as continued use of our website after any modifications constitutes your acceptance of the updated terms.

Products and Pricing

We take great care in presenting our collections accurately, including product descriptions, colours, fabrics, and sizing information. However, please note that the actual appearance of colours may vary depending on your device's display settings. While we strive to ensure that all information is correct, we do not guarantee that product descriptions, images, or other content are entirely error-free.

All prices listed on our website are in the currency indicated at checkout. We reserve the right to adjust prices at any time without prior notice. Such adjustments will not affect orders that have already been confirmed. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price, even if the order has been confirmed, and we will notify you accordingly.

Orders and Acceptance

When you place an order with us, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, payment verification, or suspected fraudulent activity. Once we have confirmed your order and processed your payment, you will receive an email acknowledgement. This confirmation does not constitute acceptance of your order; acceptance occurs when we dispatch your items and send you a shipping confirmation.

We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Such restrictions may apply to orders placed using the same account, the same payment method, or the same shipping address.

Payment and Billing

By placing an order, you agree to provide current, complete, and accurate billing and account information. You are responsible for ensuring that your payment details are valid and that your chosen payment method has sufficient funds to cover the transaction. We reserve the right to refuse or cancel any order if we suspect fraudulent, unauthorised, or illegal activity.

For more details on the payment options we accept and our security measures, please refer to our Payment Methods page.

Shipping and Delivery

We aim to process and dispatch orders within the timeframe stated on our website. However, delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, customs processing, or unforeseen circumstances. We are not liable for any losses or damages resulting from delayed deliveries, provided that we have acted in good faith and with reasonable diligence.

Title and risk of loss for our products pass to you upon dispatch from our facility. This means that once your order has been handed over to the carrier, we are no longer responsible for any loss, damage, or theft that may occur during transit. We strongly recommend reviewing our Track Your Order page for guidance on monitoring your shipment.

Returns and Exchanges

We want you to love your Divasarah pieces. If for any reason you are not entirely satisfied with your purchase, we offer a return and exchange policy in accordance with applicable regulations. Please review our dedicated Returns Policy page for detailed instructions, eligibility criteria, and timeframes. Returned items must be unused, unwashed, and in their original condition with all tags attached.

Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, designs, product names, and software, is the exclusive property of Divasarah or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise exploit any content from our site without our prior written consent.

User Conduct

By using our website, you agree not to engage in any activity that may disrupt or interfere with its proper functioning. This includes, but is not limited to, transmitting viruses, using automated scripts, attempting to gain unauthorised access to our systems, or posting any content that is unlawful, defamatory, or infringing upon the rights of others. We reserve the right to terminate your access to our site if we determine that you have violated these terms.

Limitation of Liability

To the fullest extent permitted by law, Divasarah shall not be held liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or our products. Our total liability to you for any claim arising from these terms or your purchase shall not exceed the total amount paid by you for the product in question, regardless of the form of action.

We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, or materials included therein, except as expressly provided in these terms.

Indemnification

You agree to indemnify, defend, and hold harmless Divasarah and our affiliates, employees, and representatives from any claims, losses, liabilities, damages, or expenses, including reasonable legal fees, arising out of your breach of these terms or your violation of any applicable laws or regulations.

Third-Party Links

Our website may contain links to third-party websites for your convenience. These links are provided for informational purposes only and do not constitute an endorsement of the content, products, or services offered by those third parties. We have no control over such sites and assume no responsibility for their content, privacy policies, or practices. Your use of third-party websites is at your own risk.

Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy, which forms an integral part of these Terms of Service, for detailed information on how we collect, use, and safeguard your data.

Governing Law

These terms and any agreements arising from them shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is registered, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for the resolution of any disputes.

Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to reach out to us. We are always happy to clarify any points and ensure your experience with Divasarah is transparent and enjoyable.

Email: divasarah@outlook.com

Acknowledgment

By using our website and placing orders with us, you acknowledge that you have read, understood, and agreed to these Terms of Service in their entirety. Thank you for being part of the Divasarah community. We look forward to dressing you with care and thoughtfulness.

The Divasarah Team